Came across a great post from “A List Apart” written by Sharon Lee three days ago.
A good website is built on two basic truths â€” that the internet is an interactive medium and that the end user is in fact human. In other words, it is meant to be an experience. As with any adventure, a little strategic thought is needed to ensure that the experience is enjoyable.
Good “brain-luggage” for any designer/developer. Well worth a read.