Wed. Nov 13th, 2019


The personal pages

How to respond to insults

1 min read

Ted Goff, creator and maintainer of Newsletter Cartoons posted this hilarious comic today. For all you guys working in support; this is how you respond to those frustrated, irritated and/or annoying callers…

Surviving an insult

Simply the only answer that kills the conversation without you actually being rude (officially).

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